Privacy policy

Last updated: November 2025

At Moldova and Beyond, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your information.

By using our website or providing your information to us, you agree to the practices outlined in this policy.

1. Who We Are

Moldova and Beyond
Email: info@moldovaandbeyond.org

We are a charity dedicated to supporting vulnerable communities in Moldova and the surrounding region.

2. Information We Collect

We may collect and process the following types of information:

a. Information You Provide Directly

  • Name

  • Email address

  • Postal address

  • Phone number

  • Donation details

  • Messages sent through contact forms

  • Newsletter sign-ups

b. Information We Collect Automatically

When you visit our website, we may collect:

  • IP address

  • Browser type and device information

  • Pages viewed and time spent on the website

  • Cookie data (see our Cookie Policy)

c. Donation Information

If you make a donation, we may collect:

  • Contact details

  • Donation amount and frequency

  • Gift Aid preferences

Payment details are processed securely by our third-party payment providers and are not stored by us.

3. How We Use Your Information

We use your information to:

  • Process donations and Gift Aid

  • Respond to enquiries

  • Provide updates if you subscribe to our newsletter

  • Improve our website and user experience

  • Keep financial and legal records as required

  • Ensure the security and functioning of our site

We do not sell or share your personal data with third parties for marketing purposes.

4. Legal Bases for Processing

We process your data under one of the following legal bases:

  • Your consent (e.g., newsletter sign-up)

  • Performance of a contract (e.g., processing a donation)

  • Legal obligation (e.g., Gift Aid records)

  • Legitimate interests (e.g., improving website functionality)

5. How We Share Your Information

We may share your data only with:

  • Trusted service providers (e.g., donation platforms, email newsletter tools)

  • IT or website support services

  • Legal or regulatory bodies if required by law

All providers we use must comply with data protection regulations.

6. Data Storage & Security

We take appropriate measures to protect your personal information against loss, misuse, and unauthorised access.

Your data may be stored on secure servers within the UK or EU. If transferred outside these areas, we ensure it is protected under acceptable legal safeguards.

7. How Long We Keep Your Data

We keep your personal information only for as long as necessary:

  • Donation and Gift Aid records: up to 7 years

  • Email newsletter data: until you unsubscribe

  • General enquiries: up to 12 months

8. Your Rights

Under data protection law, you have the right to:

  • Access the personal data we hold about you

  • Request corrections to inaccurate information

  • Request deletion of your data (where legally permissible)

  • Withdraw consent at any time

  • Object to certain types of processing

  • Request a copy of your data (data portability)

To exercise any of these rights, contact us at:
info@moldovaandbeyond.org

9. Children’s Privacy

We do not knowingly collect personal information from children under 16 without parental consent.

10. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to read their policies.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

12. Contact Us

If you have any questions about this Privacy Policy or how we use your data, please contact us at:

info@moldovaandbeyond.org